What Types of Care Levels Do You Offer?
- Independent Living
- Assisted Living
- Memory Care
- Skilled Nursing Care
- Residential Care Homes
- Continuing Care (CCRC)
- Long-Term Care
- Respite Care
- Rehabilitation Care
- Physical Therapy
- Speech Therapy
- Occupational Therapy
- Respiratory Therapy
Costs
- Is there an entrance fee?
- How much?
- What is the daily / weekly / monthly fee?
- What is included in the daily / weekly / monthly fee?
- What services are provided at additional costs?
- Do you have a volunteer program?
Payment Methods Accepted
- Private Pay
- Private Insurance
- Long-Term Care Insurance
- Medicare
- Medicaid
- Other
Activities:
- Do you have an activity program?
- Do you have an activities director?
- Is family encouraged to participate?
- Are the activities posted?
- Is there a common area with a TV?
- Is there a beauty / barber shop onsite?
People:
- Is there staff around?
- Is the staff friendly and helpful?
- Is the staff accessible to residents and their families?
- Is there someone available 24 hours a day?
Food/Meals:
- Do you offer snacks?
- Do you provide help with eating and dietary needs?
- Are residents given a second helping if requested?
- Is the dining area clean and well-furnished?
- Ask the current residents if they enjoy their meals.
Additionally:
- Emergency procedures?
- Staff response time?
- Evacuation procedures?
- Is there a convenient location for family members to be a part of the resident’s care?
- Do the residents have access to an emergency pull cord system?
- Is there a controlled entry system?
- Does the facility look generally clean?
- Is it free of unpleasant odors?
- Do the residents appear happy with their environment?
- Do they provide scheduled transportation for shopping, banking, doctor’s visits, etc.?